Stand up for privacy and freedom online. Donate Now. Get Tor Browser for Android. Are you an iOS user? We encourage you to try Onion Browser. Our mission: To advance human rights and freedoms by creating and deploying free and open source anonymity and privacy technologies, supporting their unrestricted availability and use, and furthering their scientific and popular understanding. You should know who your Internet service provider is, so you should also know how they send you notifications about their service.
If you received an email, check the sender for authenticity. A fake email can be identified by lots of misspellings, a suspicious 'From:' field, low quality JPEG images, mysterious links, etc. Furthermore, I've never heard of people who work for ISPs call themselves 'admins'. That's another suspicious hint. It really doesn't matter if you use a proxy service like Tor or a VPN. All traffic still needs to go through your ISP at some point.
As far as my knowledge goes, there really isn't a good way to hide from your ISP. I would go with what Deltik was saying and make sure it is not a virus.
If it really is your ISP I would look up their policy and see if they are allowed to monitor your traffic, or see if there is an ISP that respects privacy a bit more. If you aren't doing anything illegal, you could also try emailing them back and telling them you are not doing anything illegal, it's inappropriate to see torrent usage and assume piracy. Lots of small businesses use torrents to minimize the cost of hosting files. Lots of open-source initiatives push you to use torrents to download their stuff.
Make sure that any antivirus program you have installed is not preventing Tor from running. You may need to consult the documentation for your antivirus software if you do not know how to do this. Temporarily disable your firewall. If Tor Browser was working before and is not working now your system may have been hibernating. A reboot of your system will solve the issue.
Go to 'all apps' on the start menu and left click on 'Start Tor Browser' 3. When the menu pops up saying the application wont work, and it asks if you want to delete the shortcut, press ok. Make sure another Tor Browser or instance of 'Tor' is not already running on your system. Make sure that any antivirus program you have installed is not preventing Tor from running. You may need to consult the documentation for your antivirus software if you do not know how to do this.
Temporarily disable your firewall. If Tor Browser was working before and is not working now your system may have been hibernating. A reboot of your system will solve the issue.
Delete Tor Browser and install it again.
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